Terms of Service

Welcome to FinlabPlan. By accessing or using our services, you agree to these terms effective in 2025.

1. Definitions

Services refers to analysis and planning support for accounting growth as offered by FinlabPlan.

Info Products refers to digital publications, tutorials, or templates provided by FinlabPlan.

Goods refers to physical items distributed by FinlabPlan.

2. Use of Services

FinlabPlan offers tailored analysis and planning support for accounting growth to registered clients. You agree to provide accurate information and to follow any guidelines provided by our team.

3. Orders for Info Products

Access to digital downloads is granted upon successful completion of the order process. Files will be available through a secure link sent via email.

4. Orders for Goods

Goods are shipped to the address provided during checkout. Delivery timeframes may vary based on location and carrier schedules.

5. Fees and Payment

All fees are due at the time of order. Methods accepted include credit card and direct debit through third-party processors. FinlabPlan does not store payment details on its servers.

6. Refund Policy

6.1 Services

Requests for refunds for services must be submitted within 14 calendar days of purchase by emailing our support team. Approved refunds will be processed via the original payment method within 14 business days. We may offer the option to reschedule a session at no extra charge if notice is given at least 48 hours before the scheduled time. If a service explicitly states no refund, such as one-time personalized planning sessions, no refund will be issued due to the customized nature and reservation of expert time.

6.2 Info Products

Digital items are available for immediate download. Due to instant access, refunds are limited. Requests will be reviewed on a case-by-case basis if submitted within 7 days of purchase. Approved refunds will be processed through the original payment method within 14 business days. After 7 days, no refund will be provided.

6.3 Goods

Physical items may be sent back within 30 days of delivery if unused and in original packaging. Shipping costs for sending items back are the responsibility of the customer unless the item is defective or incorrect. Approved reimbursements will be issued within 14 business days of receipt of the sent-back goods. Exchanges are offered subject to stock availability.

7. Liability

FinlabPlan’s liability is limited to the amount paid for the service, info product, or good under these terms.

8. Changes to Terms

FinlabPlan reserves the right to update these terms at any time. Updated terms will become effective upon posting to the site.

9. Contact Information

Address: 290 Bremner Blvd Toronto, ON M5V 3L9 Canada
Phone: +14165323280
Business ID: 129999526
For inquiries, please Contact Us.